Subscriptions

Your RUCKUS One subscription information shows the type of license that you purchased, the number of APs and switches and analytics that your account can support, and details about your license subscriptions.

Complete the following steps to view your RUCKUS One subscription.

RUCKUS One now offers visibility into unactivated purchases. On the Pending Activations tab, you’ll find a list of unactivated subscriptions grouped by purchase orders received by RUCKUS. You can select a purchase order group (also known as the SPA Activation Code) and be redirected to the RUCKUS Support Portal to activate the line items of the Purchase Order. Additionally, the Pending Activations tab provides details for each purchase order line item, including the last date by which users can select the subscription start date. For more information, refer to the RUCKUS One Subscriptions Licensing Guide.

From the navigation pane, click Administration > Account Management > Subscriptions.
The Subscriptions page is displayed.
Subscriptions

Under the Subscriptions header, the following fields are displayed for REC users.
- Devices: Indicates the number of devices using the subscription.
- Tier: Indicates the type of RUCKUS One license that your organization purchased. License type include Essential and TEMP.
- Part Number: Indicates the part number of device.
- Device Count: Indicates the number of devices.
- Starting Date: Indicates the date and time when your organization purchased the license subscription.
- Expiration Date: Indicates the date and time when your license subscription expires.
- Time left: Indicates the length of time, in days, left before your license subscription expires.
- Status: Indicate the status of the license as active or expired.
If any of your licenses are about to expire, or have expired, a banner will display at the top of the screen.
Paid licenses have a 60-day grace period. Thirty days prior to the subscription expiration, an alarm is raised, and the administrator receives an email notification on a weekly basis until the date of the expiration. The text in the license expiration banner changes depending on the status of the license, the number of days before it expires, or the numbers of days left in the grace period.
Note: TEMP licenses are valid only for 60 days; there is no grace period.
Licenses that have expired but are still within the 60-day grace period are not included in the total count of licenses. This is indicated in the Subscription Utilization bar.
Note: After the subscription expiration, all the ports of the switch except the ports connected to RUCKUS APs, switches and the uplink port that is being used to connect to the Cloud get disabled. However the switch remains connected to the Cloud. With the license renewal, you can restore service on the switch without losing the configurations.
You can have multiple license subscriptions.

MSP-EC Subscriptions

From the navigation pane, click Administration > Account Management > Subscriptions.
The Subscriptions page is displayed.
Subscriptions for MSP-EC and Tech Partners

Under the Subscriptions header, the following fields are displayed for MSP-EC users and Tech Partners.
- Device Networking Paid & Trial Licenses: Indicates the paid and trial device networking licenses that are used and available.
- Solution Tokens Paid & Trial Licenses: Indicates the paid and trial solution tokens that are used and available.
- Device Networking Licenses: Indicates the device networking licenses available for enabling connectivity features.
- AddOn Solutions Licenses: Indicates the AddOn Solutions licenses available to extend device functionality.
- Starting Date: Indicates the date and time when your organization purchased the license subscription.
- Expiration Date: Indicates the date and time when your license subscription expires.
- Time left: Indicates the length of time, in days, left before your license subscription expires.
- Status: Indicate the status of the license as active or expired.