New in This Release

The section describes the updates made in this document for RUCKUS One.

Table 1. Summary of Enhancements in RUCKUS One
Feature Description Location
Certificate Deletion RUCKUS One allows you to manage the certificate lifecycle by deleting one or multiple device certificates in a single operation. T
Client Alias RUCKUS One enables administrators and guest users to create and edit client aliases for easier management.
WebHook Templates for MSPs MSPs can now use templates to create and manage WebHooks for multiple customer accounts at once, keeping configurations consistent and easily enforcing or updating them across all managed tenants.
Property Management System Integration Integrate with Oracle OPERA PMS to automate guest onboarding/offboarding and keep room and conference‑room configurations in sync
Workflow Functional/Logical Split Workflows now support functional/logical split steps that automatically route users down different branches based on logical evaluation of enrollment and browser/device variables, enabling administrators to build conditional paths without requiring manual user selection.
Passphrase workflow email and SMS notifications Workflows can now automatically send Wi‑Fi passphrase and network details to end users via email and SMS, with optional user‑controlled delivery. Designing the Workflow
Stack Port support in Configuration Profiles Adds a Stack Port tab to Regular Profiles so you can configure Port, Voice VLAN, and Trusted Port settings per stack unit using familyId-based definitions (up to 12 units). Existing profiles without stack configuration continue to use the original model-based behavior for full backward compatibility. Adding and Managing a Regular Switch Configuration Profile
Additional Syslog Categories RUCKUS One now supports "Emergency" severity level for ICX syslog event generation, mapping it to the Critical level in the UI alongside the existing Alert, Critical, and Warning severities.
Nested Workflow Support Workflows can now reference other workflows, with a flat snapshot taken on publish for point-in-time consistency.
Role-based Access Control from external RADIUS (User Traffic Profiles) Adds support for applying User Traffic Profiles on APs based on user roles returned by an external RADIUS/AAA server (Group-Attribute / Filter-Id), including role-to-Access Control and VLAN/VLAN Pool mapping in the UI. This enables SZ‑parity, per‑user policy enforcement across all WLAN types that use an external RADIUS server in proxy mode.
Template tagging for default and applied configuration templates Tag configuration templates (including default templates) using tags to quickly organize, search, and apply the right templates across venues and MSP customers.
Switch Reachability (Wired Network KPI) The Health page includes the Switch Reachability KPI for wired networks. This KPI checks switch accessibility to RUCKUS One and displays the percentage of switches that are reachable. Switch reachability is determined based on whether switches are online and connected to RUCKUS One. This metric provides an overall view of switch connectivity and indicates potential connectivity issues. Monitoring Wired Network Health
Incident Activation and Deactivation Added support for activating and deactivating specific incident types in Incident Settings, allowing you to control which incidents are generated based on your operational requirements. Incident Settings