Configuring Wi-Fi Networking Settings

RUCKUS One allows you to configure Wi-Fi networking settings, such as LAN ports for your APs, Mesh networking, Directed Multicast, Cellular options (in venues with M510 APs), Smart Monitor, and RADIUS service, at the venue level.

Complete the following steps to configure the Wi-Fi networking settings for your venue:
  1. On the navigation bar, select Venues.
    The Venues page is displayed.
  2. Click the checkbox for a specific venue and click Edit. Alternatively, click on a specific venue name then click the Configure button.
  3. Select the Wi-Fi Configuration tab and Networking sub-tab.

    The Networking sub-tab is displayed. The Networking sub-tab provides several options for configuration, all of which can be accessed by clicking the menu option on the left, or by scrolling down the screen.

    Note: Cellular Options is available only if you have the M510 AP model in your venue.

    Within the Networking sub-tab, customize the services of your preference and click Save. Refer to the following instructions to configure each of the available networking services:

    Networking Configuration

Configuring the LAN Ports

  1. Configure the LAN ports for specific AP models. Select an AP from the AP Model drop-down list and configure the following. The screen refreshes, displaying configuration options (per LAN sub-tab) and an image of the selected AP with the ports labeled.
    Note: By default, LAN 1 is applicable for all the AP models and additional LANs are available as applicable to the AP model. For example, the T300 AP has only one LAN port, the R600 model has two LAN ports, and the H550 model has five LAN ports.
    LAN Ports Settings
  2. Configure the following settings:
    Note: The PoE Operating Mode and Enable PoE Out settings apply to the entire AP. All remaining options are configured independently on each LAN sub-tab.

Configuring a Mesh Network

  1. (Optional) Enable and configure Mesh networking. Go to the Mesh Network portion of the screen.

    Mesh networking adds resiliency to your venue network by ensuring that wired APs in your venue maintain a connection to the network if they lose their wired connection and allows APs to be added to a network even if it is physically prohibitive to cable them to the network.

    Attention: Once enabled and Mesh-enabled APs are assigned to this venue, you cannot disable the Mesh Network option.
    Attention:

    The Mesh Network cannot be activated on a Venue where DHCP or Client Isolation settings are enabled.

    Mesh Network Settings
  2. Toggle the Mesh Network switch to on. The screen refreshes, displaying these settings: By default, Mesh Network is disabled.
    • Mesh Network Name: Auto-generated by RUCKUS One
    • Mesh PSK: Auto-generated by RUCKUS One
    • Mesh Radio: Defaults to 5 & 6 GHz
  3. (Optional) Click Change to modify the Mesh Network Name or Mesh PSK and click Save to save the change.
    Attention: To prevent networking issues, you may change the Mesh Network Name and Mesh PSK only one time (and you must Save the change), but RUCKUS strongly recommends not changing them.
  4. (Optional) Modify the Mesh Radio by selecting the 5 & 6 GHz (default), 5 GHz, 6 GHz, or 2.4 GHz option.

    When deciding between 5 GHz or 6 GHz for the Mesh radio selection, consider whether your mesh network requires a more stable signal (in which case, 5 GHz is the better option) or higher throughput (in which case, 6 GHz is the better option).

    Note: When the Mesh radio is set to 5 GHz to link other Mesh APs, the Mesh link is applied to the 5 GHz radio for a two-radio AP using the 2.4 GHz and 5 GHz bands or a three-radio AP using the 2.4 GHz, 5 GHz, and 6 GHz bands.
    Note:

    A two-radio AP using the 2.4 GHz and 5 GHz bands or a three-radio AP using the 2.4 GHz, 5 GHz Upper, and 5 GHz Lower bands cannot form a Mesh network with a three-radio AP using the 2.4 GHz, 5 GHz, and 6 GHz bands.

    For backward compatibility, when the Mesh radio is set to 6 GHz, the Mesh link is applied to the 5 GHz radio for a two-radio AP using the 2.4 GHz and 5 GHz bands. However, for a three-radio AP using the 2.4 GHz, 5 GHz, and 6 GHz bands, the Mesh link is applied to the 6 GHz radio. Additionally, when the Mesh radio is set to 5 GHz or 6 GHz for a three-radio AP using the 2.4 GHz, 5 GHz Upper, and 5 GHz Lower bands, the Mesh link is applied to both the 5 GHz Upper and 5 GHz Lower radios.

Configuring Directed Multicast

Configuring Cellular Options

  1. If your venue has an M510 AP, then you can access the Cellular Options sub-tab or scroll down to the Cellular Options section.
  2. Configure the following settings (fields are identical for both the 1 Primary SIM and 2 Secondary SIM sections, but are configured independently).
    By default, both 1 Primary SIM and 2 Secondary SIM are enabled. Use the toggle button to disable or re-enable the options.
    Note: At least one SIM slot (Primary or Secondary) must be enabled.
    Cellular Options Settings
    • APN: Enter the APN name.
    • 3G/4G (LTE) Selection: By default, Auto is configured. You can select either 4G (LTE) only, 3G only, or Auto.
    • Data Roaming: By default, data roaming is enabled. Use the toggle button to disable or re-enable the options.
    • LTE Band Lock: Select the bands for 3G and 4G for the Venue's current country. Click Show band for other countries to view the available bands for other Domain 1 and Domain 2 countries, and Japan.
    • Select the WAN Connection.
      • Ethernet (Primary) with cellular failover
      • Cellular (Primary) with Ethernet failover
      • Ethernet Only
      • Cellular Only
    • Set the Primary WAN Recovery Timer. The default value is 60 seconds. Valid values are from 10 through 300 seconds.

Configuring Smart Monitor

  1. Manage Smart Monitor settings at the venue level. Go to the Smart Monitor portion of the screen.
  2. Toggle the switch on to monitor all the APs in the Venue. By default, Smart Monitor is disabled.
  3. Configure the settings:
    1. Heartbeat Interval: Indicates the time interval at which an AP sends a heartbeat (arping) to confirm its reachability to the default gateway. Valid values are 5 through 60 seconds, default is 10 seconds.
    2. Max Retries: Indicates the maximum number of failed connection attempts after which the gateway is considered unreachable. Valid values are 1 through 10, default is 3 retries.

Configuring RADIUS Service

  1. Configure RADIUS services at the venue level. Go to the RADIUS Service portion of the screen.
    The following configuration options are available for venue-level customization of RADIUS services:
    Selecting RADIUS Service
    Selecting RADIUS Service
    • Override Authentication service in active networks - Allows you to specify a custom authentication service for active networks.
    • Override Accounting service in active networks - Allows you to specify a custom accounting service for active networks.
    • Override the RADIUS options in active networks - Enables customization of additional RADIUS parameters for active networks.
    Note:
    • By default, RADIUS services are disabled.
    • While custom RADIUS profiles can be configured for Authentication and Accounting services, applying a custom venue RADIUS profile is not supported on Hotspot 2.0 networks.
    • Only non-proxy Authentication or Accounting servers will be overridden.
    • If you disable the override option for Authentication, Accounting, or RADIUS, the original RADIUS server settings will be restored for those networks.
  2. (Optional) Toggle the switch on to enable the Override Authentication service.
  3. Configure the settings:
    1. Authentication Service: Allows you to select the appropriate RADIUS server from the drop-down list.
      Note: Only servers previously configured under your RADIUS settings will appear in the list.
    2. Add Server: Click Add Server to add a new RADIUS authentication server.
      Enabling Override Authentication Service
      Enabling Override Authentication Service
      In the Add AAA Server sidebar, under Settings, configure the following:
      • Profile Name: Enter a unique name for the server profile.
      • Type: By default, the type is automatically selected based on the service being configured—either Authentication or Accounting.
      • In the Primary Server sub-section, configure the following:
        • IP Address: Enter the IPv4 or IPv6 address of the RADIUS server.
        • Port: Optionally, modify the default port number (1813) to a number from 1 through 65535.
        • Shared Secret: Enter the shared secret key.
          Note: The Shared Secret key must be a string of 1 to 255 standard ASCII characters, including letters, numbers, symbols, and space. It cannot consist entirely of spaces and must start and end with a non-space character.
      • Optionally, click Add Secondary Server. Then repeat the steps for entering the IP Address, Port, and Shared Secret as described previously.
      • Click Add to save the server profile.
  4. (Optional) Toggle the switch to on to enable the Override Accounting service.
  5. Configure the settings:
    1. Accounting Service: Allows you to select the appropriate RADIUS server from the drop-down list.
      Note: Only servers previously configured under your RADIUS settings will appear in the list.
    2. Add Server: Click Add Server to add a new RADIUS accounting server.
      Enabling Override Accounting Service
      Enabling Override Accounting Service
      In the Add AAA Server sidebar, under Settings, configure the following:
      • Profile Name: Enter a unique name for the server profile.
      • Type: By default, the type is automatically selected based on the service being configured—either Authentication or Accounting.
      • In the Primary Server sub-section, configure the following:
        • IP Address: Enter the IPv4 or IPv6 address of the RADIUS server.
        • Port: Optionally, modify the default port number (1813) to a number from 1 through 65535.
        • Shared Secret: Enter the shared secret key.
          Note: The Shared Secret key must be a string of 1 to 255 standard ASCII characters, including letters, numbers, symbols, and space. It cannot consist entirely of spaces and must start and end with a non-space character.
      • Optionally, click Add Secondary Server. Then repeat the steps for entering the IP Address, Port, and Shared Secret as described previously.
      • Click Add to save the server profile.
  6. (Optional) Toggle the switch on to enable the venue-level override for the custom RADIUS option.
  7. Configure the settings:
    Enabling Custom RADIUS Options
    Enabling Custom RADIUS Options
    • NAS ID: Defines the ID sent to the RADIUS server, which will identify the AP. Select the appropriate option from the menu; options include WLAN BSSID (default selection), Venue Name, AP MAC, and User-defined. Note that selecting User-defined prompts you to define a Custom NAS ID.
    • MAC Delimiter: Select either Dash or Colon for the MAC Delimiter. This option appears for the NAS ID types WLAN BSSID and AP MAC.
    • NAS Request Timeout: Indicates the duration after which an expected RADIUS Response message is considered to have failed. Valid values are 2 through 20 seconds, default is 3 seconds.
    • NAS Max Retries: Indicates the maximum number of failed connection attempts after which the controller will failover to the backup RADIUS server. Valid values are 2 through 10 retries, default is 2 retries.
    • NAS Reconnect Primary: Indicates the time interval after which the controller will recheck if the primary RADIUS server is available when the controller has failed over to the backup RADIUS server. Valid values are 1 through 300 minutes, default is 5 minutes.
    • Called Station ID: Indicates the format for the called station ID, which is sent to the RADIUS server as an attribute, and can be used in policy decisions. Select the appropriate option from the menu; options include WLAN BSSID (default selection), AP MAC, AP Group, and None.
    • Single Session ID Accounting: Enable this feature to allow the APs to maintain one accounting session (including statistics) for a user roaming between APs. Disabled by default. Toggle the switch to on to enable the feature.