Creating a Network That Uses an Enterprise AAA Server

You can create a network that authenticates users against a remote Authentication, Authorization, and Accounting (AAA) server. Before you begin, note the IP address, port, and shared secret for your primary and (if applicable) secondary RADIUS servers.

In non-proxy mode, an AP sends RADIUS requests directly to a RADIUS server. The outbound connection is from the AP to the IP/FQDN of the RADIUS server on the RADIUS port used by the RADIUS service. If this is a Internet or external RADIUS system, the APs must be able to reach the server from their locations, for example, via NAT or public routing.

In proxy mode, the controller sends outbound RADIUS queries on behalf of the AP for the RADIUS server. In this mode, the cloud controller performs the outbound connection on the required port, and customers do not need to configure firewall rules, since the cloud initiates the request. If you are hosting the RADIUS system, you must allow inbound connectivity to a routable or NATed IP address on the RADIUS port configured in the WLAN. In proxy mode, all RADIUS requests from the AP to the controller pass over the existing control tunnel.

Complete the following steps to create a network that uses a remote AAA server:
  1. In the navigation bar, select Wi-Fi > Wi-Fi Networks > Wi-Fi Networks List.
    The Wi-Fi Networks page is displayed.
  2. Click Add Wi-Fi Network. Alternatively, select an Enterprise AAA (802.1X) network from the network list by clicking the radio button next to the Name column and then click Clone.
    The Create New Network page is displayed.
  3. Complete the following settings on the Network Details page.
    • Network Name: Enter a name (2–32 characters) for the network. By default, this name is also used as the SSID.
    • (Optional) Set different SSID: Click Set different SSID to configure an SSID that differs from the network name.
      The SSID field is displayed.
      • SSID: Enter an SSID name (2–32 characters; up to 32 bytes for UTF‑8 non‑Latin characters).
    • (Optional) Description: Enter a description to help you identify the network.
    • Network Type: Select Enterprise AAA (802.1X).
      The structure diagram of an Enterprise AAA (802.1X) network is displayed.
      Note: If you used the Clone option, the Network Type is already set to Enterprise AAA (802.1X).
  4. Click Next.
    The AAA Settings page is displayed.
    Create New Network - AAA Settings
  5. Security Protocol: Select the security protocol from the drop-down list. The options are:
    • WPA2 (Recommended) (default)
    • WPA3
    • WPA2/WPA3 mixed mode
    Note: WPA2 provides strong Wi‑Fi security and is supported on all mobile devices manufactured after 2006, making it the recommended choice unless there is a specific need for an alternative. Devices with 6 GHz radios require WPA3, which offers the highest level of Wi‑Fi security but is only supported on devices manufactured after 2019. WPA2/WPA3 mixed mode allows devices to connect using either WPA3 or WPA2, which remains widely compatible.
  6. Encryption Type: This field appears only when WPA3 is selected. Choose an encryption type from the drop-down list:
    • AES (default)
    • AES-GCMP-256
      Create New Network – Encryption Type for WPA3 in the AAA Settings Page
      Note: 11ac Wave 1 APs do not support the AES-GCMP-256 encryption type, and therefore cannot operate on SSIDs that use this encryption. For a list of Wi-Fi 11ac Wave 1 indoor and outdoor APs supported by RUCKUS One, refer to https://www.ruckusnetworks.com/ruckus-one-supported-network-devices.
      Note: When AES-GCMP-256 encryption is selected, the 802.11r Fast BSS Transition option does not appear in the Networking section when you select Show more settings.
      Note: According to the WPA3 Specification (version 2 or later), AES-GCMP-256 only supports the following cipher suites. Depending on the client type and OS, some clients may refuse to connect to the WLAN if your RADIUS server does not use one of these required cipher suites:
      • TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384: ECDHE and ECDSA using the 384-bit prime modulus curve P-384.
      • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384: ECDHE using the 384-bit prime modulus curve P-384 and RSA ≥ 3072-bit modulus.
      • TLS_DHE_RSA_WITH_AES_256_GCM_SHA384: RSA ≥ 3072-bit modulus and DHE ≥ 3072-bit modulus.
  7. Select an authentication method. By default, Use External AAA Service is selected.
    • Use External AAA Service: Configure the required authentication, accounting, and identity settings using an external AAA server.
    • Use Certificate Auth: Authenticate users using a certificate authority. Select up to five certificate templates from the Certificate Template drop‑down list. If the required template is not available, click Add to create a new certificate template. Refer to Adding a Certificate Template for instructions on how to add a certificate template.
  8. Authentication Service: Toggle the switch on to enable this option and select the existing RADIUS Server from the Authentication Server drop-down list.
    If the server is not available, you can create a new one; click Add Server, complete the fields in the Add AAA server sidebar, and click Add. Then select the newly created RADIUS from the drop‑down list. Refer to Adding and Managing a RADIUS Server.
    Note: If both an Authentication Service RADIUS server and Access Control profiles (enabled in Show More Settings > Network Control) are set for the same network, then the access controls configured for the Authentication Service (through User Roles mapped to the RADIUS server) take precedence.
    Note: This field appears only when Use External AAA Service is selected.
    • Proxy Service: Toggle the switch on to enable the proxy service.
      Note: The controller acts as a proxy in 802.1X networks. When access points send authentication and accounting messages to the controller, the controller forwards these messages to an external AAA server.
      Note: The Proxy Service must be enabled to display the MAC Registration List and External MAC Auth options.
  9. Accounting Service: Toggle the switch on to enable this option and select the existing RADIUS Server from the Accounting Server drop-down list.
    If the server is not available, you can create a new one; click Add Server, complete the fields in the Add AAA server sidebar, and click Add. Then select the newly created RADIUS from the drop‑down list. Refer to Adding and Managing a RADIUS Server.
    • Proxy Service: Toggle the switch on to enable the proxy service.
      Note: Use the controller as a proxy in 802.1X networks. When access points send authentication and accounting messages to the controller, the controller forwards these messages to an external AAA server.
  10. Identity Group: Select an identity group from the drop‑down list.

    If the identity group is not yet defined, you can create a new one; click Add, complete the fields in the Create Identity Group sidebar, and click Apply. You can then select the newly created identity group from the Identity Group drop-down list. Refer to Adding an Identity Group for information on how to create a new identity group.

    You can click View Details to view the identity group details in the Identity Group sidebar.

    Note:
    • When you select an identity group, all devices that join the network automatically become identities within that group, as shown on the Identity Group page. Users can select an existing identity group or create a new one.
    • During network editing, you cannot remove the originally selected identity group; however, you can change it to a different identity group. The identity configuration section does not apply to the MAC Registration List when MAC Authentication is enabled.
    • This field appears only when Use External AAA Service is selected.
  11. MAC Authentication: Toggle the MAC Authentication switch on to add an additional security layer to the network. When enabled, the system displays the MAC Registration List and External MAC Auth options. The MAC Registration List does not support MAC address format selection. MAC Authentication is disabled by default.
    Note:
    • MAC Authentication enhances security for corporate networks by sending client MAC addresses to the configured RADIUS servers for authentication and accounting. Changing the MAC Authentication setting requires creating new MAC authentication settings; the system does not support editing existing settings.

    • When MAC Authentication is enabled using either a MAC Registration List or External MAC Auth, the system enables Dynamic VLAN automatically. Access the Dynamic VLAN option by clicking Show more settings and selecting the VLAN sub‑tab.

    • When you configure a MAC Registration List, also create a new Identity profile and associate it with a client device. Refer to Adding an Identity and Adding a Device to an Identity for more information.

  12. MAC Registration List: Select MAC Registration List by clicking the corresponding radio button.
    The Select MAC Registration List drop‑down list is displayed. Select an existing MAC registration list or click Add to create a new one. When you click Add, the Add MAC Registration List dialog box is displayed.
    Add MAC Registration List
    Note: If MAC registration is enabled, RUCKUS One processes the initial authentication request using the MAC registration list. However, if the MAC registration list is not selected, the request is forwarded to the AAA server.
    Complete the following to add a new MAC Registration List:
    1. Name: Enter a name for the MAC Registration List.
    2. List Expiration: Select an expiration option for the list. Options include Never Expires, By Date (provide an expiration date for the list), or After (provide a duration in hours, days, weeks, months, or years).
    3. Automatically clean expired entries: Toggle the Automatically clean expired entries switch on to clean expired entries in the list.
    4. Identity Group: Select an identity group from the drop-down list or click Add to add one. You can also enable Use single identity association to all onboarded devices to assign the same identity to all devices.
    5. Adaptive Policy Set: Select a policy set from the drop-down list or click Add to add one.
    Note: You can associate only one MAC Registration List with each SSID. Adaptive policy sets configured with the MAC Registration List do not apply because external AAA authentication occurs after the policy evaluation stage.
  13. External MAC Auth: Select External MAC Auth by clicking the corresponding radio button.
    The MAC Address Format drop-down list is displayed.
    • MAC Address Format: Select the MAC Address Format from the drop-down list to enable external MAC authentication. Supported MAC address formats include the following:
      • Upper case MAC address separated by colons: 70:EA:5A:78:A1:A0
      • Upper case MAC address separated by hyphens: 70-EA-5A-78-A1-A0
      • Upper case MAC in a continuous string: 70EA5A78A1A0
      • Lower case MAC address separated by colons: 70:ea:5a:78:a1:a0
      • Lower case MAC address separated by hyphens: 70-ea-5a-78-a1-a0
      • Lower case MAC in a continuous string: 70ea5a78a1a0
  14. Click Show more settings.

    By default, the VLAN sub-tab is displayed. Each sub-tab includes additional Wi-Fi configuration options. Refer to Configuring Additional Settings for a Wi-Fi Network to configure each of the available settings.

    Note:

    Demonstration of Advanced Settings for a Wi-Fi Network. This video explains advanced settings for a Wi-Fi network and walks you through the process of configuring them.

    Click to play video in full screen mode.

  15. Click Next.
    The Venues page is displayed.
  16. Select one or more venues where you want to activate this network by clicking the checkbox next to the Venue column, and then toggle the switch on in the Activated column.
    The details in the APs, Radios, and Scheduling columns are displayed for all the activated venues. By default, this network configuration is applicable for All APs and their applicable radio bands, and is scheduled to be available 24/7.
    1. Click the All APs hyperlink in the APs column or the list of radios in the Radios column of the Venues section on the Create New Network page to configure APs and radio-frequency bands for the selected venue.
      The Select APs dialog box is displayed. Select one of the following options:
      • All APs: Select All APs to activate this network on all current and future APs in this venue. Choose a radio band from the drop-down list. You can choose one or more of the supported radio bands.
        Select APs
      • Select specific AP groups: Select Select specific AP groups to activate this network on specific AP groups including any AP that is added to the selected AP groups in the future. The APs not assigned to any group option is displayed with a checkbox and a reminder to select an AP Group.

        Click the APs not assigned to any group checkbox; the VLAN and Radio Band options are displayed:

        Select Specific AP Groups
      • In the VLAN option, VLAN-1 is selected by default. Click the icon and select VLAN or pool from the drop-down list. Depending on the selection, enter the VLAN ID or select the pool from the drop-down list.
      • In the Radio Band option, select one or more of the supported radio bands from the drop-down list for the selected AP group.
      • Click Apply.
    2. Click the 24/7 hyperlink in the Scheduling column of the Venues section on the Create New Network page to customize the schedule.
      The Schedule for Network <network-name> in Venue <venue-name> dialog box is displayed.
      Schedule for Network Dialog Box
      • Click Custom Schedule.
      • Customize the network schedule as required. You can configure Monday through Sunday and times from 00:00 to 23:59. Click the See tips hyperlink for guidance. The Network Scheduler Tips dialog box is displayed.
        Network Scheduler Tips
      • Review the tips and click OK to close the Network Scheduler Tips dialog box.
      • Click Apply. The hyperlink updates to ON now. When hovered over, it displays the time until which the scheduler will remain active (<Day> <Time>).
    3. Toggle the Network Tunneling switch on to define how network traffic is tunneled at the venue. When toggled on, a Tunnel: <venue-name> sidebar is displayed.
      Note: The Network Tunneling switch is displayed only when the venue is Activated.
      • Select a Tunneling Method from the drop-down.
      • If you choose SoftGRE, select a SoftGRE profile and optionally enable and configure IPsec. (Refer to Creating a SoftGRE Profile and Adding an SD-LAN Service).

        The SD-LAN option is available only when RUCKUS Edge devices are present.

      • Click Add to save and apply.
  17. Click Next.
    The Summary page is displayed.
  18. Click Finish.
    Network Summary