You can configure notification preferences
from the RUCKUS One
web interface to receive regular updates on your network health. You can configure
notifications for Incidents, firmware changes, and IntentAI status changes.
Notifications are only sent to recipients
with an active email address. Complete the following steps to configure notification
preferences.
From the navigation bar, select
Administration > Account
Management > Notifications.
The
Notifications recipient page is displayed.
This page presents the setup
for the system notifications, including the recipient’s name, email address,
and phone number.
Click Notifications
Preferences on the upper-right corner of the page.
The Notifications Preferences sidebar is displayed.Configuring
Notifications Preferences
Notification
Type: Select one or more notification types. Options include AP Firmware, Switch Firmware, RUCKUS Edge Firmware, API Changes, and
License Expiration.
Incidents:
Select one of the following options and configure the notification preferences:
Note: Users assigned the Prime Admin role or Role‑Based
Access Control (RBAC) users granted Edit permission for
Account Setup can
configure notification settings for each Incident type.
Incident by
Severity: Select this option to receive email notifications
based on incident severity level. Select one or more severity levels
(P1–P4) to receive email notifications when incidents of the selected
severity occur.
Incident by
Description: Select this option to receive email notifications
based on incident description. Each description corresponds to a
specific incident type.
Incident descriptions are grouped under the following
categories:
Connection
Performance
Infrastructure
Security
Expand a category
to view the individual incident descriptions listed under it. Select
one or more incident descriptions to receive email notifications
when those specific incidents occur. You can also select the
checkbox at the category-level to receive email notifications for
all incident types within that category.
IntentAI:
Select the Intent status change checkbox to receive email
notification whenever the status of an Intent changes in IntentAI.
Click Apply.
The notification preferences
are applied to the recipients that are configured for your RUCKUS One
account.
