You can configure and manage client access to the venue by creating the DPSK Pool authentication methods and enabling them using Resident Portal. After enabling the property management, disabling it may result in clients losing networking services.

1. On the navigation bar, click Venues.
   The Venues page is displayed.
2. Select the Venue Name and click Edit. Alternatively, click Venue Name > Configure.
3. Select the Property Management tab.
4. Toggle the Enable Property Management button to ON to enable property management.
5. In the Identity Group field, select the Identity Group from the list.
6. Toggle the Enable Guest DPSK for Units button to ON if you want the unit to have a Guest DPSK assigned to it.
7. In the Resident Portal field, select from the following list:
   • No Resident Portal: Select this option if you do not want to use the residence portal provided by RUCKUS One.
   • Use RUCKUS Portal: Select this option if you want to develop your own custom portal using REST API's. After you select this option, the Resident Portal profile field is displayed. In the Resident Portal profile field, select an existing Resident Portal profile from the list, or click Add Resident Portal to create a new Resident Portal profile. Refer to Creating a Resident Portals.
   • Use Your Own Portal: Select this option if you want to use a portal. The option allows external systems to integrate seamlessly with RUCKUS One Property Management services through APIs. This feature is designed for tenants who prefer to utilize their existing portal infrastructure rather than adopting our provided portal solution. Please check Resident Portal Login API and Resident Portal Unit API documentation.
8. In the Communication Templates, select the mode by which you would prefer to receive the notifications from the venue during onboarding, passphrase reset, port assignment, and access reset. You can select only Email, only SMS, or both. Toggle the Enable Email Notification button to ON to enable the email communication. Toggle the Enable SMS Notification button to ON to enable the SMS communication.
9. If you have enabled the email notification, click Email sub tab and complete the following fields to configure the email communication.
   • Onboarding: Select to notify users when a unit is assigned to them. If you have configured a resident portal then select the Default Template, if not then select the Default Template - No Portal URL.
   • Guest Passphrase Reset: Select to notify the unit owners when their guest passphrase has been changed. By default, the Default Template is selected.
   • Access Reset: Select to inform the unit owners when the access URL to their Resident Portal is changed. By default, the Default Template is selected.
   • Port Assignment: Select to notify the unit owner when a network port is assigned to them. By default, the Default Template is selected.
   • Passphrase Reset: Select to inform the unit owner when the Wi-Fi passphrase is changed. By default, the Default Template is selected.
10. If you have enabled the SMS notification, click SMS sub-tab and complete the following fields to configure the SMS communication.
    • Onboarding: By default, the Default Template is selected.
    • Guest Passphrase Reset: By default, the Default Template is selected.
    • Access Reset: By default, the Default Template is selected.
    • Port Assignment: By default, the Default Template is selected.
    • Passphrase Reset: By default, the Default Template is selected.
11. Click Save. The Property Management is enabled and you can edit the Property Management fields until you add a Property Units.
12. Click Back to Venue Details.
    The Venue details page is displayed and you can see the Property Units tab displayed in this page.

    

13. Select the Property Units tab to add the units.
    The Property Units page is displayed.

    

14. Click Add Unit to add a unit manually.
    The Add Unit dialog box is displayed.

    

15. Complete the following fields:
    • Unit Name: Add a unit name for the property units.
    • DPSK Passphrase: (Optional) Enter a passphrase that you want users to provide before they can access the network. The valid range is from 8 through 63. If left empty, passphrase will be generated by the system.
    • Guest DPSK Passphrase: Enter a passphrase minimum eight characters that you want only guest users to provide before they can access the network.
    • VLAN: (Optional) Enter a VLAN ID (ranging from 1 through 4094).
    • Separate VLAN for Guests: Toggle the button to ON to enable the guests VLAN and enter a VLAN ID (from 1 to 4094) for guests that does not match the VLAN configured above.
    • Resident Name: Enter a resident name.
    • Resident's Email: (Optional) Enter a resident email.
    • Resident's Phone Number: (Optional) Enter a resident phone number.
16. Click Import from File.
    You can import multiple units at once, however it is not mandatory to import units in bulk.
    The Import Units from File dialog box is displayed.

    

17. Complete the following steps to import the unit.
    A CSV format of the file is available for download.
    1. Drag and drop a .CSV file or click Browse to locate the .CSV file, and click Open to upload it.
    2. (Optional) Click Download template to download the template or use file latest import.
    3. Using a spreadsheet application, open the .CSV file.
    4. Complete the following fields to identify the Unit:
       • Unit Name: Add a unit name for the property units.
       • DPSK Secret: Enter a passphrase minimum eight characters that you want users to provide before they can access the network.
       • Unit VLAN: Enter a VLAN ID (ranging from 1 through 4094).
       • Guest DPSK Secret: Enter a passphrase minimum eight characters that you want only guest users to provide before they can access the network.
       • Guests VLAN: Enter a VLAN ID (from 1 to 4094) for guests that does not match the VLAN entered above.
       • Resident Name: Enter a resident name.
       • Email: Enter a resident email.
       • Phone Number: Enter a resident phone number.
    5. Save the .CSV file.
    6. Click Import.
       If the import is successful, the Import Units from File dialog box displays with a message that units were imported successfully. If the import fails, the Import Units from Files dialog box displays an error message with details for each Units that failed to import.
    7. If any Units failed to import, open the .CSV file. Fix the issue for each Unit failed to import, remove the Units that were imported successfully from the .CSV file, and add the remaining Units in bulk beginning with Step 17.a.
18. Click Add.
    The personal units are added to the property.