Upgrading AP Firmware Version in a Venue

The RUCKUS One web interface supports AP firmware updates at the venue level.

Management of AP firmware updates requires the AP to be onboarded to RUCKUS One and associated with a venue.

Successful update of AP firmware, whether scheduled or through Update Now, requires the AP to be onboarded to RUCKUS One, associated with a venue, in the Update available state, and running a lower firmware version than the selected firmware version.

Perform only the steps that are necessary based upon the options you wish to execute:

  • The Update Now option appears only if there is new AP firmware available.
  • The Skip Update option appears only if there is a scheduled update pending (you will see a date and time slot in the Next Update Schedule column).
  • The Change Update Schedule option allows you to schedule the AP firmware update within a venue. You can choose the firmware version along with the date and time for the update. The Next Update Schedule column displays the date and time for the scheduled update.
  • The Downgrade option is displayed when all the APs in the venue are running the latest firmware version and the Status column displays Up to date. The option is also displayed when one or more APs in the venue are running the latest firmware version; then the Status column displays the status as Update available.
    Note: You can downgrade only one venue at a time.
    Note: If all APs in the venue were running the latest firmware version (Status displayed Up to date), then after the downgrade is complete, the Status column displays Update available.
AP Firmware Version - Update Now, Change Update Schedule, Skip Update, and Downgrade Options
  1. On the RUCKUS One web interface, navigate to Administration > Account Management > Version Management and select the AP Firmware tab.
  2. Update APs associated with one or more venues.
    1. Click the checkbox for one or more venues, in the AP Firmware table, then click Update Now. The Update Now dialog box appears.
    2. The firmware available for each AP model in the venue is displayed, along with the firmware release date. Upgrading to this firmware version is recommended. You can select this option to upgrade the firmware or select Do not update firmware on selected venues to retain the firmware version on the AP model.
    3. Alternately, you can also enable Update firmware by AP model which displays the latest four AP firmware versions with the release date (in the drop-down list) and the Show APs with available firmware only option (enabled by default). You can select the AP firmware version for each AP model.You can deselect the Show APs with available firmware only option to display only AP models running the latest firmware.
      Selecting the AP Firmware to Upgrade
    4. Click Update Firmware. The Status column shows the status as Up to date when the update completes.