The RUCKUS One web
interface supports RUCKUS ICX switch firmware updates at the
venue level.
Management of switch firmware updates requires the RUCKUS ICX switch(es) to be onboarded to RUCKUS One and associated with a venue.
Successful update of switch firmware,
whether scheduled or through Update Now, requires
the RUCKUS ICX switch to be onboarded to RUCKUS One, associated with
a venue, in the Operational state, and running a different firmware version than the
selected firmware version. At the venue level, the user cannot select the current
firmware version; therefore, if a switch has been running the selected version, then
when the upgrade starts, RUCKUS One will skip it
automatically.
The Update Now option
appears only if there is new switch firmware available. The Skip Update
option appears only if there is a scheduled update pending (you will see a date and
timeslot in the Next Update Schedule column).
Perform only the steps that are
necessary based upon the options you wish to execute:
From the navigation bar, click
Administration > Account
Management > Version
Management and select the Switch Firmware tab.
To manually initiate a firmware
update:
Click the checkbox for
one or more venues, then click Update
Now. The Update
Now dialog box appears.
Select the checkbox for
each venue, click Next,
select the desired firmware version, then click Run
Update.
Note:
In the Switch
Firmware tab, an information icon is displayed if switches in a venue
run an older firmware version. RUCKUS
recommends that you update the venue to the recommended firmware
version.
Note: When selecting the
firmware version, you are given options for the recommended release
as well as other available versions (including earlier versions for
downgrade). Remember that the recommended release may not be the
latest available release
After clicking
Run
Update, you will see pop-up success messages, and
the Status column of the Venues table reflects the
update status.
You can click Check
Status (found in the Status
column of the Venues table) to open the Firmware update
status sidebar, which displays details such as the
switch name, status of the upgrade, the target firmware, and the time
stamp of the last update.
To change the scheduling of
automatic firmware updates:
Click the checkbox for
one or more venues, then click Change Update
Schedule. The Update Schedule
dialog box appears.
Select the checkbox for
each venue, click Next,
select the desired firmware version, select the desired date and time,
optionally toggle on the Pre-download the
firmware option, then click Save.
Note: The update time
selections are displayed after the date is selected, and are
available in two-hour intervals, starting from midnight.
Note: Enabling the
Pre-download the firmware option allows the
firmware image file to be downloaded (in the background) to the
selected switches six hours prior to the scheduled update time,
thereby shortening the time required to complete the firmware update
once the scheduled update process begins.
After clicking
Save, you should see pop-up success messages, and
the Scheduling column of the Venues table reflects the
new schedule.
You can click View
schedule (found in the Scheduling column of the Venues table) to open the
Scheduled update sidebar, which displays
details such as the switch name, the scheduled date and time, and the
target firmware.
If a venue schedule is
the only one available and there are no switch-level schedules, the
View
schedule link will not be displayed.
To skip a scheduled
update:
Click the checkbox for
one or more venues that have a scheduled update pending (you will see a
date and timeslot in the Next Update Schedule column),, then
click Skip
Update. The Skip Updates dialog box
appears.
Select the checkbox for
each venue, click Skip,
then click Skip in the Skip This Update?
confirmation box.
After confirming the
Skip, you should see pop-up success messages, and the
Scheduling column of the Venues table reflects the new
schedule.
To receive email or SMS notifications
regarding initial scheduling of a firmware update, modifications to the firmware
update schedule, reminders of upcoming firmware updates, and skipped (canceled)
updates, you must ensure that you have your name and contact information provisioned
in Administration > Account
Management >
Notifications. Refer to Adding a Recipient for System Notifications for
provisioning instructions.
To view Activity log entries related
to all switch firmware update operations, click the icon
in the upper-right corner of the UI header, then click the related switch upgrade
activity to view the Activity Details. Alternatively, from the navigation bar, click Administration > Timeline > Activities, select Switch in the
Product filter drop-down menu, and view all
switch-related activities.