The RUCKUS One web
interface supports RUCKUS ICX switch firmware updates at the
venue level.
Management of switch firmware updates requires the RUCKUS ICX switch(es) to be onboarded to RUCKUS One and associated with a venue.
Successful update of switch firmware,
whether scheduled or through Update Now, requires
the RUCKUS ICX switch to be onboarded to RUCKUS One, associated with
a venue, in the Operational state, and running a different firmware version than the
selected firmware version. At the venue level, the user cannot select the current
firmware version. If the switch has been running the selected version, when upgrade
starts, RUCKUS One will skip it automatically.
The Update Now option
appears only if there is new switch firmware available.
Perform only the steps that is necessary based upon the options you wish to
execute:
From the navigation bar, click
Administration > Account
Management > Version
Management and select the Switch Firmware tab.
To perform an Update Now operation:
Click the checkbox for one or more venues, then click Update
Now. The Update Now dialog box
appears.
Select the checkbox for
each venue, click Next, select the desired
firmware version, then click Run Update.
Selecting the
Venues for Switch Update Selecting the
Switch Firmware to Upgrade
Note: When selecting the firmware version, you are given options for the
recommended release as well as earlier versions for
downgrade.
After clicking
Run Update, you will see pop-up success
messages, and the Status column of the Venues
table reflects the update status.
You can click
Check Status (found in the
Status column of the Venues table) to open
the Firmware update status sidebar, which
displays details such as the switch name, status of the upgrade, the
target firmware, and the time stamp of the last update.
To perform the Change Update Schedule operation:
Click the checkbox for one or more venues, then click Change
Update Schedule. The Update
Schedule dialog box appears.
Select the checkbox for each venue, click Next,
select the desired firmware version, select the desired date and time,
optionally toggle on the Pre-download the
firmware option, then click
Save.
Note: The update time selections are displayed after the date is
selected, and are available in two-hour intervals, starting from
midnight.
Note: Enabling the Pre-download the firmware
option allows the firmware image file to be downloaded (in the
background) to the selected switches six hours prior to the
scheduled update time, thereby shortening the time required to
complete the firmware update once the scheduled update process
begins.
Selecting
Firmware Version to Update Schedule
After clicking Save, you should see pop-up
success messages, and the Scheduling column
of the Venues table reflects the new schedule.
You can click View
schedule (found in the Scheduling
column of the Venues table) to open the Scheduled
update sidebar, which displays details such as the switch
name, the scheduled date and time, and the target firmware.
To perform the Skip Update operation:
Click the checkbox for one or more venues, then click Skip
Update. The Skip Updates dialog box
appears.
Select the checkbox for each venue, click Skip,
then click Skip in the Skip This
Update? confirmation box.
After confirming the Skip, you should see pop-up
success messages, and the Scheduling column of the
Venues table reflects the new schedule.
To receive email or SMS notifications
regarding initial scheduling of a firmware update, modifications to the firmware
update schedule, reminders of upcoming firmware updates, and skipped (cancelled)
updates, you must ensure that you have your name and contact information provisioned
in AdministrationAccount
Management Notifications. Refer to "Adding a
Recipient for System Notifications" for provisioning instructions.
To view Activity log entries related
to all switch firmware update operations, click the icon
in the upper-right corner of the UI header, then click the related switch upgrade
activity to view the Activity Details. Alternatively, from the navigation bar, click Administration > Timeline > Activities, select Switch in the
Product filter drop-down menu, and view all
switch-related activities.