Adding and Managing an Administrator

The RUCKUS One account allows you to add users to delegate management tasks to authorized users.

Note: Trial accounts are limited to one administrator account. If you have a trial account with a TEMP license, you cannot create an additional administrator account.
Adding a new user requires the following:
  • Entering a user’s email address that is already registered with RUCKUS One.
  • Assigning an authentication type. If you plan to use the SSO with 3rd Party option, you must first enable the Enable SSO with 3rd Party provider option on the Administration > Account Management > Settings tab. Refer to Configuring SAML SSO with Azure AD for complete instructions.
  • Assigning a privilege group. Refer to Understanding Administrator Roles and Adding and Managing a Custom Privilege Group for information to help you select an existing privilege group and help you configure a new privilege group (if necessary).
Complete the following steps to add a user.
  1. From the navigation bar, click Administration > Account Management > Users & Privileges.
  2. Select the Users sub-tab. The following information is displayed:
    • Name: Displays the name of the user.
    • Email: Displays the email address of the user.
    • Authentication Type: Displays the authentication type (SSO or RUCKUS) configured for the user to log in to RUCKUS One that must be enabled or activated in RUCKUS One.
    • Privilege Group: Displays the privilege group with which the user is associated. Privilege groups can be system-defined or custom-defined. To create a custom privilege group, refer to Adding and Managing a Custom Privilege Group.
    Users & Privileges: Users Sub-tab
  3. Click Add User to add a user.
    Adding a User
  4. In the Add User sidebar, select the appropriate authentication type.
  5. For Email, enter a valid email address.
    Make sure the email address is already registered with RUCKUS One.
  6. For Privilege Group, select the desired privilege group from the list.
    Note: You must map each user to a system-defined or custom privilege group.
  7. Click Add User. You can see the new user added to the Users tab. Concurrently, the count of members in the Members column is updated in the Privilege Groups tab for the corresponding privilege group.
  8. (Optional) Select the checkbox for a specific username to edit or delete a user:
    • Edit: Click Edit. In the Edit User sidebar, select the desired Privilege Group from the list and click Apply to save the change.
    • Delete: click Delete. In the Delete confirmation message, click Delete. A message confirming successful deletion is displayed.
      Note: You cannot delete a user after it is associated with a privilege group.

You can filter the users by Privilege Group. You can sort the list of users by name, email, or privilege group by clicking the associated column header.