The RUCKUS One web interface supports RUCKUS ICX switch firmware updates at the individual switch level.

1. From the navigation bar, click Administration > Account Management > Version Management and select the Switch Firmware tab.
2. To update switches associated with one or more venues, in the Switch Firmware table, select the desired Venue checkbox for one or more venues, and click Update Now. To manually initiate a firmware update:
   1. Click the checkbox for one or more venues, then click Update Now. The Update Now dialog box appears.
   2. Click a specific Venue checkbox and click the icon for each venue to expand the list of associated switches. You can also search for a specific venue by entering the switch name or switch model number in the Search field.
   3. Select the checkbox for each switch you want to update, click Next, select the desired firmware version, then click Run Update.

      
      
      

      
      
      

      Note:

      When selecting the firmware version, you are given options for the recommended release as well as other available versions (including earlier versions for downgrade). Remember that the recommended release may not be the latest available release.

      After clicking Run Update, you will see pop-up success messages, and the Status column of the Venues table reflects the update status.

   4. You can click Check Status (found in the Status column of the Venues table) to open the Firmware update status sidebar, which displays details such as the switch name, status of the upgrade, the target firmware, and the time stamp of the last update.
3. (Optional) To change the update schedule for switches on a venue, select Change Update Schedule and complete the following steps:
   1. In the Update Schedule dialog box, select the desired Venue checkbox for one or more venues and click the icon for each venue to expand the list of associated switches. You can also search for a specific venue by entering the switch model in the Search field.

      
      
      

   2. Select the checkbox for each switch for which you want to change the update schedule and click Next.
   3. For Select Firmware, select the firmware version for the switch that you want to update and click Save.

      
      
      

   4. Select the update date and time.
      The update time selections are displayed after the date is selected, and are available in two-hour intervals, starting from midnight.
   5. For Pre-download the firmware, select the toggle switch to ON to download the firmware in the background.
      The selected switches are downloaded six hours prior to the scheduled update time, thereby shortening the time required to complete the firmware update once the scheduled update process begins.
   6. Click Save.

      You should see pop-up success messages, and the Scheduling column in the Switch Firmware table reflects the scheduling status.

   7. Click View schedule. The Scheduled update sidebar will display the schedule update details for the venue and associated switch, such as the venue name, status of the venue schedule update, the target firmware for the venue update, switch name, status of the switch schedule update, and the target firmware for the switch update.
4. (Optional) Click Skip Update to skip the update and complete the following steps.
   1. In the Skip Updates dialog box, select the desired Venue checkbox for one or more venues, click the icon for each venue to expand the list of associated switches, and click Skip. You can also search for a specific switch by entering the switch name or model in the Search field.

      
      
      

   2. In the Skip This Update confirmation message, click Skip.
      You should see pop-up success messages, and the Scheduling column of the Venues table reflects the new schedule.