The Pending Assets
page in RUCKUS One
allows you to view your list of purchased Access Points (APs) that are not yet claimed. For
each AP, you may claim (effectively adding the AP to a venue managed by your account), hide
(stopping the AP from appearing in the displayed list), or do nothing (leaving the AP in the
list of Pending Assets). The option to hide devices allows you to proactively control the
display of purchased RUCKUS devices that you do not plan to manage with RUCKUS One.
Complete the following steps to view, claim,
and hide Pending Assets in your RUCKUS One account:
From the navigation bar, select
Administration > Account
Management > Pending
Assets.
The Pending
Assets page is displayed.
On the AP
sub-tab, review the following details:
Serial #
Model
Ship Date
Created Date
Visibility
You can use the Search option
to display only the entries matching a specific Serial
# or Model. Additionally, you can filter
the list by selecting a model from the Model drop-down
or by choosing a date range from the Created Date
calendar. The available date options are Last 24 Hours, Last 7 Days, Last 30 Days, and All Time. The Clear Filters option
appears when a Serial #, Model, or the
Show Hidden
Devices checkbox is selected. Click Clear Filters to
remove the applied filters. The Created Date filter
then resets to All Time if it was changed to another
date option.
You can customize which fields
appear in the AP table by clicking the icon and selecting or deselecting the desired column names. Optionally,
you can click Reset to default to restore the default subset of
columns.
Claim one or more devices by
clicking the associated checkbox(es) and then clicking Claim
Device.
Note: You can claim up to 256 devices at a time.
The Claim Device
sidebar is displayed.Account Management -
Pending Assets - AP - Claim Device
Select the Venue
from the drop-down menu.
If the venue is not
yet defined, you can create a new venue: click Add,
complete the fields in the Add Venue sidebar,
and click Add. You are then able to select
the new venue from the Venue
drop-down. Refer to Adding a
Venue for information on how to add a new venue.
Assign the device(s) to
an AP Group. The drop-down contains a default
setting that is populated based on whether the selected Venue already
has an AP Group.
You may optionally create a new AP Group by clicking
Add, completing the fields in the Add AP
Group sidebar, and clicking Add
to close the sidebar. You may then select the newly added AP Group
from the AP Group drop-down. Refer to Adding an AP Group for information on how to add a new
AP Group.
(Optional) Select the
checkbox Use
Prefix/Suffix for Device Names and enter the
Prefix and Suffix
fields.
The system
will name the device by placing the prefix at the beginning, the
custom name in the middle, and the suffix at the end.
(Optional) Select the
checkbox Use
Serial # as Custom AP Name and enter the following
details:
Custom
AP Name
Tags
Note: The system auto-populates the
Serial # and
Model.
Click Claim.
You can view the
claimed device on the AP List page. For
detailed page content descriptions, refer to AP List
Overview.
(Optional) Hide one or more
devices by clicking the associated checkbox(es) and then clicking Hide
Device.
The selected devices are no
longer displayed in the list but remain accessible when the Show Hidden
Devices checkbox is selected. Hidden devices are excluded
from future refreshes.
(Optional) To view hidden
devices, select the Show Hidden Devices checkbox.
Click the Refresh button to update the page
with the latest data. Updated At displays the last page update time
and date. You can view the activities resulting from refreshing the
page or claiming a device by navigating to the Administration > Timeline > Activities page. Refer to Activities for more details.