Troubleshooting a Switch Connection

RUCKUS One provides this additional ability to test connectivity between any selected switch and a given network.

  1. On the navigation bar, click Wired > Switch List.
    The Switches page is displayed.
  2. Click the name of the switch to troubleshoot it.
    The switch Overview page is displayed.
  3. Select the Troubleshooting tab.
    The Troubleshooting tab is displayed.
    Troubleshooting a Switch Connection Issue
  4. In the Ping tab, enter the host name or a valid IP address in the Target host or IP address field and click Run.
    The ping result is displayed.
    Ping
  5. In the Trace Route tab, enter the IP address of the Target host or IP address field and the Maximum TTL (Hops) field and click Run.
    The trace route result is displayed.
    Trace Route
  6. Click Copy Output to copy the result.