Viewing MSP Customers
You can view the MSP customers associated with your RUCKUS One account.
-
On the navigation bar, click My Customers > MSP Customers .
The MSP Customers page is displayed.
Viewing MSP Customers -
Review the MSP customers
information.
The MSP Customer page displays the following columns:
- Customers: The name of the customers.
- Status: The status of the customer.
- Address: The address of the customer.
- Alarm Count: Number of active alarms.
- MSP Admin Count: Number of MSP administrators.
- Customer Admin Count: Number of customer administrators.
- Integrator Count: Number of Integrators.
- Installer Count: Number of Installers.
- Installed Devices: Number of installed devices.
- Assigned Devices Subscription: Number of device subscription assigned.
- Device Subscription Utilization: Number of device subscription utilization.
- Active From: The date from which the account is active.
- Service Expires on: The date on which the service for the customer will expire.
- Tenant ID: The tenant ID.
-
Click a customer name in the
Customer column to go to the tenant portal and manage
and monitor the network.
When you select a customer, the following options are displayed:
- Edit: Opens the Edit Customer dialog box to modify the customer information.
- Assign MSP Administrator: Assigns MSP administrators for the selected customers. You can assign an existing MSP administrator to multiple customers.
- Schedule Firmware Update: Schedules AP firmware update.
- Resend Invitation Email: Resends an email invitation to the customer.
- Deactivate: Deactivates the customer.
- Delete: Deletes the customer.
-
(Optional) In the
Integrator Count column, click the number corresponding
to an MSP customer to access the Manage Integrator
page.
Assigning Multiple Integrators -
Select one or more Integrators and click Save.
You can select multiple Integrators by clicking multiple check boxes under the Name column.
- (Optional) In the Installer Count column, click the number corresponding to an MSP customer to access the Manage Installer page.
-
Select one or more Installers
and click Save.
You can select multiple Installers by clicking the check boxes under the Name column.