Configuring Email Notifications

As a Managed Service Provider (MSP), you can configure aggregate email notifications that provide a comprehensive and consolidated view of critical updates and alerts related to your networks and devices.

Complete the following steps to configure the aggregate email notification option.
Note: When the Aggregations feature is enabled, an email notification is sent to the recipient on a weekly basis. Aggregation notifications provide information on the migration status, firmware upgrades, cancellations, completions, reschedules, and failures. An aggregation notification can contain a maximum number of 100 records in each email.
  1. Using your MSP credentials, log in to RUCKUS One.
  2. On the upper-right corner, click User Profile to go to the User Profile page on RUCKUS One.
    The User Profile page is displayed
    Viewing User Profile
  3. On the navigation bar, click Administration > Account Management > Notifications.
  4. Click Preference.
    The Notification Preference sidebar is displayed.
    Aggregations Email Notifications
  5. In the Notification Preference sidebar, under Aggregations, check the Network device firmware update (AP & Switch) option and toggle the All customers do not receive this type of notifications from RUCKUS One switch to On.
    By default, this feature is disabled.
    Note:
    • When the Network device firmware update (AP & Switch) option is enabled, the MSP end customer will not receive all the firmware update notifications except for upgrade reschedule and upgrade cancel notifications.
    • When the Network device firmware update (AP & Switch) option is disabled, all customers do not receive aggregate notifications from RUCKUS One. The MSP end customer will receive all the firmware update notifications.
  6. Click Apply.