Activating Licenses for Managed Service Providers from the RUCKUS One Web Interface

RUCKUS One allows Managed Service Providers (MSPs) to activate license subscriptions from within the RUCKUS One web interface. Each purchased subscription must be activated for it to become active and usable.

Complete the following steps to activate a subscription license from the web interface:
  1. On the navigation bar, select Subscriptions.
    The MSP Subscriptions page is displayed, defaulting to the MSP Subscription tab.
  2. Click the Pending Activations tab.
    Subscriptions - Pending Activations
    The following information is displayed:
    • Order Date: Displays the date on which the subscription was purchased.
    • SPA Activation Code: Displays the RUCKUS activation code for your purchase order, which can contain one or more license Part Numbers. The SPA Activation Code is unique to a Purchase Order RUCKUS has received.
    • Part Number: Displays the subscription SKU purchased.
    • Part Number Description: Displays a brief description that reflects the license subscription type and term length. For example, CLD-PROF-APSW-REC3 is a RUCKUS One Professional tier license for network devices for a RUCKUS End Customer (REC) for three years.
    • Quantity: Displays the Part Number quantity that was purchased.
    • Subscription Term: Displays the duration of the purchased subscription in months.
    • Last of Grace Activation Period : Displays the last date by which you can select a specific start date for your subscription. If you activate your subscription on or before this date, you may select any start date from the current date to through the Activation Period Ends date. If you activate your subscription after this date, then the start date is automatically set to the Activation Period Ends date. The end date is automatically calculated to reflect the term of the subscription you have purchased.
  3. Click a specific Part Number to activate the purchased part number from the RUCKUS One web interface.
    The Activate Purchase page is displayed.
  4. Select the desired start date.
  5. Select the checkbox alongside the I accept the Terms and Conditions.
  6. Click Activate.
    The activated licenses will be available in the RUCKUS One region your are activating from. A notification appears confirming the successful activation of the license, with additional details available on the Activities page. The newly activated license information is displayed in Subscriptions > My Subscriptions. Click Refresh to see the latest subscriptions.
    RUCKUS One users with a Prime Admin role receive an email notification as shown.
    Sample Email