Assigning Multiple End Customers to MSP Admin
You can assign the existing MSP admins to multiple MSP end customers (EC) and privilege groups.
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On the navigation bar, click
My
Customers > MSP
Customers.
The MSP Customers page is displayed.
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Select the check box for one or
more customers and click Assign MSP
Administrators. You can select up to 200 customers at a
time.
The Manage MSP Delegations sidebar is displayed.
In the Users sub-tab, the administrators are assigned the system roles while the Privilege Groups sub-tab contains custom roles.
- In the Users sub-tab, select the check box of one or more MSP administrators in the Name column and select an administrator role from the Role drop-down list. Use the search option to find an MSP administrator name by entering the partial (at least two characters) or full email address of the MSP administrator; all matching entries are displayed.
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In the Privilege
Groups sub-tab, select the check box of one or more MSP Privilege
Groups. Use the search option to find a privilege group by entering the partial
(at least two characters) or full name of the Privilege Group; all matching
entries are displayed.
Note: The Privilege Group with the scope set to All MSP Customers from the Administration menu (Administration > Account Management > Users & Privileges > Privilege Groups > Add Privilege Group) is selected by default and is non-configurable. For the Privilege Groups with the scope set to Specific Customer(s), you can modify the scope by selecting or unselecting the check box.
- Click Save. The updated entries are displayed in the MSP Customers page.