The RUCKUS One account
allows you to add users to facilitate delegation of specific types of management tasks.
Note: Trial accounts are limited to one
administrator account. If you have a trial account with a TEMP license, you cannot
create an additional administrator account.
Adding a new user requires the following:
Entering a user’s email address
that is already registered with RUCKUS One.
Note: You can associate a single
email address with multiple tenants across different brands or MSPs. This
allows you, as an MSP administrator, to manage them all.
Note: You can use the "+" (plus) notation in
email addresses (for example, user+admin1@domain.com) to create unique
variations for organizational purposes, allowing you to better manage and
filter RUCKUS One administrative accounts while still delivering emails
to the primary email system (for example,
user@domain.com).
Assigning an authentication type. If you plan to use the SSO with 3rd
Party option, you must first enable the Enable SSO
with 3rd Party provider option on the Administration > Account Management > Settings tab. Refer to Configuring SAML SSO with Azure AD for
complete instructions.
From the navigation bar, select
Administration > Account
Management > Users &
Privileges.
Select the
Users sub-tab. The following information is
displayed:
Name: Displays the name of the user.
Email: Displays the email address of the
user.
Authentication
Type: Displays the authentication type (SSO with 3rd
Party or RUCKUS) configured for the user to log in to RUCKUS One. This must be enabled or activated in RUCKUS One.
Privilege
Group: Displays the privilege group with which the user
is associated. Privilege groups can be system-defined or custom-defined.
To create a custom privilege group, refer to Adding and Managing
a Custom Privilege Group.
You can use the Search option
to display only the table entries matching the specified user Name or Email; enter a minimum of
two characters. You can also use the Authentication Type and
Privilege Group
filters to display only entries matching your selections. You can sort the list
of users by attribute; simply click on the desired column header to reorder the
list.
Click Add User to add a
new user.
Users Sub-Tab - Add
New User
The Add New User sidebar is displayed. Complete the
following steps to add a user:
Select the Authentication
Type. The options are SSO with 3rd
Party orRUCKUS Identity
Management.
Note: To use RUCKUS Identity
Management authentication type, a new administrator
must be activated on the RUCKUS One
account.
Enter a valid Email address.
Make sure the email address is already registered with RUCKUS One.
(Optional) Enter the
user's First
Name.
(Optional) Enter the
user's Last
Name.
Note: The system uses the first and last name
saved in your RUCKUS One
admin profile. If those fields are empty, it will use the name
stored in Identity Management.
Select the Privilege Group from the drop-down
list.
Note: You must map each user to a system-defined
or custom privilege group.
Click Add User. You can see the new user added
to the Users sub-tab. Concurrently, the number of
members in the Members column is updated in the
Privilege Groups sub-tab for the corresponding
privilege group.
(Optional) Select the checkbox
next to the Name column to to display and access the following options:
Edit
Delete
Users &
Privileges: Edit and Delete Options
(Optional) Click Edit.
The Edit User sidebar is displayed. Modify the
following fields, as necessary and click Apply.
First
Name
Last
Name
Privilege
Group
Note: When you edit a user’s
first name or last name, the update is recorded in the Administration >
Timeline > Events tab.
(Optional) Click Delete. In the
Delete confirmation message, click
Delete. A message confirming successful deletion is
displayed.
A confirmation dialog is displayed. Review and click Delete
User.
A message confirming successful deletion is
displayed.
The Add New User sidebar is displayed. Complete the following steps to add a user: