Viewing Events that have Occurred in a Venue

Viewing events that have occurred in a venue can help alert you to potential issues with RUCKUS One-managed devices and clients that associate with them.

To view events that have occurred in a venue, complete the following steps.
  1. On the navigation bar, click Venues.
    The Venues page is displayed.
  2. Click Venue Name > Timeline.
    The Timeline tab is displayed. This tab has activities and events information that have occurred in the venue over the last 24 hours.
  3. Click Events tab.
    The Events tab displays the following event details columns:
    • Date: The date and time when the event occurred.
    • Severity: The severity level of the event. See Event Severity Levels for information on what each severity level means.
    • Event Type: The component that generated the event. The following filters are available:
      • AP
      • Security
      • Client
      • Switch
      • Network
    • Product: The name of the device on which the event occurred.
    • Source: The name of the device on which the event occurred.
    • MAC Address: Displays the MAC address on which the event occurred.
    • Description: A brief description of the event. The event description is dynamic, not static. Information specific to the event including identification of the related entity displays giving customers more information and allowing easier troubleshooting of events, if required.

    By default, the Events tab displays all severities and all event types.

    Events Tab