Viewing events that have occurred in a
venue can help alert you to potential issues with RUCKUS One-managed devices and clients
that associate with them.
To view events that have occurred in a
venue, complete the following steps.
On the navigation bar, click
Venues.
The Venues page is displayed.
Click Venue Name > Timeline.
The Timeline tab is displayed. This tab has activities and events
information that have occurred in the venue over time.
Click Events tab.
The Events tab displays the following event details columns:
Date: The date and time when the event occurred.
Severity: The severity level of the event. See Event Severity Levels for
information on what each severity level means.
Event
Type: The component that generated the event. The
following filters are available:
AP
Security
Client
Switch
Network
RUCKUS Edge
Profile
Product:
The name of the device on which the event occurred such as
General, RUCKUS Edge,
Switch, or Wi-Fi.
Source: The name of the device on which the event
occurred.
MAC
Address: Displays the MAC address on which the event
occurred.
Description: A brief description of the event. The event
description is dynamic, not static. Information specific to the event
including identification of the related entity displays giving customers
more information and allowing easier troubleshooting of events, if
required.
By default, the Events tab displays all severities and all event
types.