You can view details of the APs and AP
groups that are associated with a specific venue.
Complete the following steps to view details
about APs and AP groups.
On the navigation bar, click
Venues.
The Venues page is displayed.
Click a specific
Venue name, then click the
Devices tab. Alternatively, in the table row for the
specific venue name, click the number displayed in the Wi-Fi
APs column.
By default, the Wi-Fi page is
displayed. The Wi-Fi tab has three sub-tabs depicted with
icons: Device List, Report View, and
AP Group List. By default, the Device
List sub-tab is displayed.Devices: Wi-FiRegardless of the sub-tab being viewed, the Wi-Fi tab
displays a warning banner if there are any AP and Wi-Fi feature
incompatibilities in this network.
If a compatibility warning
banner appears, click See details for more information.
The Incompatibility
Details sidebar displays information such as the name of the
feature (or features) for which incompatibility exists between the AP and
the venue configuration, the minimum required AP firmware version for the
listed feature, the AP model families supporting the listed feature, and the
number of incompatible APs.
Incompatibility
Details
Note: If you disable or enable one of the
features that depends on AP compatibility, then RUCKUS One automatically
checks AP compatibility as part of the venue or network configuration
update. Click the icon in the upper-right corner of the UI
header, then click the related network or venue settings activity to view
the Activity
Details. Here you can do the following:
View the status of
the resulting AP compatibility check.
Click See incompatible
report to view a list of the incompatible APs.
To view the incompatible report,
from the right upper corner of the dashboard, click Activities. From
the activities list, click on events related to network activities. Click
See incompatible
report to view the incompatible APs.
You can view each AP that is assigned to the venue using one of the following
methods:
From the
Devices List sub-tab.
By default, the
Device List page is displayed. The Device List sub-tab displays the following
information about each AP that is assigned to the venue:
AP Name: Name of the AP. To view more
information about the AP, click the AP name.
Status: Indicates the status of the AP.
For example, if the AP is powered on and is providing wireless
service to clients, a green check mark appears next to the word
Operational.
Model: Model number of the AP
IP
Address: IP address of the AP
MAC Address: MAC address of the AP
Venue: Name of the venue
Switch: Name of the switch
Mesh Role: Role of the AP within the Mesh
network
Clients: Number of clients currently
associated with the AP. To view more information about the
associated clients, click the client count number.
AP
Group: Name of the AP Group
RF
Channel: The RF 2.4 GHz channel and 5 GHz
channel
Serial Number: AP serial number
Version: AP version number
PoE Port: Port speed
Secure
Boot: Displays whether the device boots securely
Management
VLAN: Displays the AP management VLAN ID
Feature Compatibility: Displays
the AP compatibility with Wi-Fi features in this venue (Partially
incompatible, Fully compatible, or Unknown)
You can search the
results using the Search field. Enter
the partial or full MAC address, IP address, serial number, or AP name
in the Search
field. Any matching clients are displayed.
You can filter the
results using the Status, AP
Group, or Group By field as
follows:
Status: You can filter the result with Required
Attention, Transient Issue, In Setup Phase, Offline, or
Operational.
AP
Group: You can filter the result with AP
groups.
Feature Compatibility: You can filter the
results by selecting a feature name.
Group
By: You can filter the result with Status,
Model, or AP Group.
From the Report
View sub-tab.
The Report View sub-tab displays the following information
about each AP that is assigned to the venue:
Total APs: Total AP count in the venue.
APs Online: Total online AP count in the
venue.
APs Offline: Total offline AP count in
the venue.
Top APs by Offline Duration: Graph of
offline APs by offline duration in the venue.
AP Status: Status of the AP.
AP Status Trend: Status trend of the
AP.
Top AP Models: Graph of top AP
models.
Top AP Models Over Time: Graph of top AP models over
time.
Top AP Software Versions: Graph of top
AP software versions.
Top AP Software Versions Over Time: Graph of top AP
software versions over time.
AP Details for Online/Offline Status: Table of APs
Online/Offline status in the venue.
From the Mesh
tab.
Click the Mesh
icon. The Mesh topology table displays all the APs that are part of a
Mesh topology. APs that are in venues that are not set to support Mesh
are not listed. There is an expand button next to the names of the root
APs.
Mesh
Topology
Click the expand
button to list the Mesh access points that are connected to the root AP.
Click the expand button for each Mesh access point to view the
properties of the access point.
Note: If a venue is not set to
support Mesh, the Wi-Fi details page that is
displayed when you click the Devices tab will not
show the Mesh option. If you have defined the venue
as Mesh but have not added any APs, you will still find the
Mesh option. However, when you click, you are
prompted with the message that no Mesh APs are added.
In the
Wi-Fi sub-tab, you can view information about each AP
group that is assigned to the venue by clicking the AP Group
List sub-tab.
Viewing the AP Group
List The AP Group List page displays the following
information:
AP
Group: Name of the AP group. To view more information
about the AP group, click the AP group name.
Members: Indicates the number of members in
the AP group. Hover your cursor over the number to display a list of the
member AP names. Click on the number to access details on the
APs page for the specified AP Group.
Networks: Indicates the number of networks
with which the AP group is associated. Hover your cursor over the number
to display a list of the network names. Click on the number to access
details on the Networks page for the specified AP
Group.
Incidents: Indicates the number of incidents
that have occurred in the AP group during the specified time period.
Click on the number to access details on the
Incidents page for the specified AP Group.
Clients: Number of clients currently
associated with the AP group.
You can search the results using the Search
field. Enter the partial or full AP group name in the
Search field. Any matching AP groups are
displayed.
(Optional) Click Add AP to add an AP to the venue. For
more information on adding an AP, refer to Adding an AP.
(Optional) Click Add AP Group to add an AP group. For
more information on adding a group, Adding an AP Group.
(Optional) Click Import APs to import APs. For more
information on adding APs in bulk, refer to Adding APs in Bulk.
(Optional) Select an AP group and click Edit to edit the
AP group.
(Optional) Select an AP group and click Delete to delete
the AP group.