Viewing Clients Connected to a Venue

You can view and monitor the clients that are connected to the existing networking devices in the venue.

Complete the following steps to view details about clients that are currently associated with devices the venue.
  1. On the navigation bar, click Venues.
    The Venues page is displayed.
  2. Click Venue Name > Clients. Alternatively, click Number displayed in the Wi-Fi Clients column.
    By default, the Wi-Fi page is displayed. The Clients Wi-Fi tab for the venue displays the information about each client currently connected to APs and switches in the venue.
    Client: Wi-Fi
  3. You can view the client details using one of the following methods:
    • From the Graph tab.
    1. By default, the Wi-Fi Graph tab is displayed.
      The Graph tab for the venue displays the following information about each AP that is assigned to the venue:
      • User Traffic: Client traffic.
      • Top Unique Clients by Traffic: Graph of top unique clients by traffic.
      • Total Clients: Total Client traffic.
      • Tx Traffic: Graph of Tx Traffic.
      • Rx Traffic: Graph of Rx Traffic.
      • Top OS by Client Count: Graph of top OS by client count.
      • Top OS by Client Count Over Time: Graph of top OS by client count over time.
      • Top Authentication Methods by Client Count: Graph of top authentication methods by client count.
      • Top Authentication Methods by Client Count Over Time: Graph of top authentication methods by client count over time.
      • Top Manufacturers by Client Count: Graph of top authentication methods by client count over time.
      • Top Manufacturers by Client Count Over Time: Graph of top manufacturers by client count over time
      • Client Details: Details of clients.
      • Unique Clients Trend Over Time: This tile display the following unique clients trend over time information:
        • Client Count: Total count of client.
        • Traffic: Total traffic of the client.
        • Unique Clients Trend Over Time 2.4 GHz: Graph of 2.4 GHz client.
        • Unique Clients Trend Over Time 5 GHz: Graph of 5 GHz client.
        • Unique Clients Trend Over Time 6(5) GHz: Graph of 6(5) GHz client.
    • From the List tab.
    1. Click List icon.
      The List tab for the venue displays the following information about each AP that is assigned to the venue:
      • Hostname: Host name of the client.
      • OS: Operating system of the client.
      • Health: Health of the client.
      • MAC Address: MAC address of the client.
      • IP Address: IP address of the client.
      • Username: User name used by the user to join the wireless network.
      • Venue: The name of the venue.
      • AP: Name of the access point with which the client is associated.
      • Switch: Name of the switch with which the client is associate.
      • Network : Name of the wireless network that the client has joined.
      • Time Connected: Duration of time that has elapsed since the client associated with the AP

      If historical (disconnected) clients are listed, the following columns are displayed:

      • MAC Address: MAC address of the client
      • Last IP: The last recorded IP address of the client
      • Username: User name used by the user to join the wireless network
      • Hostname: Host name of the client
      • Last Venue: Name of the venue with which the client was last associated
      • Last AP: Name of the last access point with which the client was connected
      • Switch: Name of the last switch with which the client is associated
      • Last Network: Name of the last wireless network that the client had joined
      • Wi-Fi Calling: Name of the Wi-Fi calling profile it was last associated.
      • Last Seen: The date and time that the client was last connected with the AP

      You can sort the connected clients (wired and wireless) based on their health levels such as Poor, Good, Average and All Health Levels. You can additionally sort the connected clients list using the filter to sort by associated AP.

      The Clients tab can display both connected and disconnected (historical) wireless clients. Two lists are displayed and you may have to scroll down or filter the results using the search field.

      To search for connected clients, enter the partial or full user name or host name, MAC address, IP address, OS type, AP name, or VLAN ID in the Search field, and click the search (magnifying glass) icon. Any matching clients are displayed.

      The search criteria for historical clients is restricted to a partial or full user name or host name, or MAC address.

      The Clients tab displays up to 50 clients at a time. If the venue has more than 50 clients, click the > (Next) button in the bottom-right corner of the page to display more clients in the venue.